How can we help?
Find answers fast, or open a ticket and our team will reply.
Frequently asked questions
How do I pay for my services?
Pay by card, or fund your wallet by bank transfer to your own account number. Naira and US dollar invoices are supported where the gateway allows.
What happens if my payment fails?
The order moves to pending. Once the payment clears or you top up your wallet, the service is activated automatically or by our team.
Do you offer a refund?
Yes. Shared hosting includes a 30-day money-back guarantee, which can be used once per account. See the refund policy for details.
How long does a domain take to register?
Most domains register within minutes of payment, depending on the extension.