Cookie Policy

Cookies are small text files that a website stores on your device. Similar technologies include browser local storage and session storage, which keep small amounts of data in your browser. This policy covers all of them.

We use the following cookies and storage:

• sl_session (essential): keeps you signed in to your client area and admin area. It is marked HTTP-only so scripts on the page cannot read it, and it expires when your session ends or you sign out.
• Cart and checkout state (essential): remembers the items you have added to your cart so they are not lost when you move between pages. It is stored in your browser.
• Live chat session (essential): remembers your chat conversation so you can continue it after a page refresh. It is stored in your browser and can be cleared at any time.
• Preferences (functional): remembers choices such as your preferred currency where you set one.

When you pay for a service, you are sent to a secure payment page operated by a licensed payment provider. That page may set its own cookies, governed by the provider's cookie policy. We do not use advertising cookies or cross-site tracking cookies on our site.

Some cookies are strictly necessary to provide the service you ask for, such as keeping you signed in and protecting your account. These do not need your consent, but turning them off will stop parts of the site from working.

You can delete or block cookies in your browser settings, and clear local storage for our site. If you block essential cookies you may not be able to sign in or complete a purchase. Most browsers also let you see which cookies a site has set.

We may update this policy when we add or remove cookies. The date at the top shows when it last changed. For questions, email support@silolobby.com.